Terms and Conditions
1. Bookings, Check- in and check-out times
Firm bookings during the high season are normally required to cover a minimum period of five nights. Exceptions are possible but at the management's discretion and depending on availability. The minimum booking period during the low season is 3 nights (5 nights at the row by the lake).
Spontaneous bookings for short stays can be made directly on site with no previous reservation, depending on availability. In such cases the lenght of stay can be flexible, with no minimum booking period.
The arrival and departue dates in a confirmed booking are binding for both contracting parties. No reduction will be made for late arrival or early departure: the full daily rates (including all fees and charges) will be charged for the entire period of the booking.
If your arrival is significantly delayed, please be sure to notify us in good time or the pitch may be re-let from 13.00 hours on the following day.
Requests for a specific pitch will be accommodated whenever possible, but can not be guaranteed.
A reserved pitch will be available from 13.00 hours on the day of arrival and must be vacated by 11.30 hours on the day of departure.
In the event of a delayed departure (only possible until 18.00 hours and by arrangement with the management) an additional charge will apply amounting to half the daily rate during the low season or the fully daily rate during the hight season.
The following deposits will be required for camper vans and caravans:
- 120 Euros for a lake-side pitch
- 70 Euros for a standard pitch
For a space in the lake-side tent meadow at the boathouse or the group place the deposit will be 50% of the total amount of the booking.
A booking will only become binding once the deposit has been received. Written confirmation of the booking will be sent as soon as the deposit has been received.
The deposit paid will be fully credited to you, with the remaining balance payable at the end of your stay. The prices of the booked saison apply.
If a booking is cancelled in good time (at least 2 weeks before the planned arrival date) the full deposit will be refunded, minus 20 Euros for administration.
Where a booking is cancelled less than two weeks before the planned arrival date, the deposit is non refundable.